Shipping policy
Shipping Policy
Thank you for visiting and shopping at Peteora.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below are our standard delivery estimates:
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | [e.g., 3–5 business days] | [e.g., Free over $50, or $5.99] |
| Expedited Shipping | [e.g., 2 business days] | [e.g., $12.99] |
| Overnight Shipping | [e.g., 1 business day] | [e.g., $24.99] |
Note: Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur due to carrier issues or extreme weather.
Shipment to P.O. Boxes or APO/FPO Addresses
Peteora.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. (Update this if you do not ship to P.O. boxes).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [e.g., 24 hours].
International Shipping Policy
We currently ship to the following countries outside of the United States: We currently do not ship outside the U.S.
Customs, Duties, and Taxes
Peteora.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Lost Packages
Peteora.com is liable for products damaged or lost during shipping. If you received your order damaged, or if your tracking shows delivered but you have not received it, please follow these steps:
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Contact our support team at shoppingmaniaglobalstore@gmail.com within [e.g., 7 days] of the delivery date.
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Save all packaging materials and damaged goods before filing a claim.
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Include your order number and photos of the damage in your email.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. For more information, please visit our Returns Policy page.